Firewood delivery to your home
Here at the Green Olive Firewood Company warehouse, we aim to get your delivery out as soon as possible which is around 3-5 working days. A couple of days after the booking you shall receive an email/call from our warehouse manager to advise of the delivery date. We do advise that when you go through the booking process, please detail any delivery instructions you may have ie where to leave your goods if you are not at home.
Delivery of any of the Green Olive Firewood products found on the website to UK Mainland is free of charge.
Any area outside UK mainland – Please call 08454636305 to enquire
Return and Refund Policy at www.greenolivefirewood.co.uk. If you are not entirely satisfied with your purchase, we're here to help.
- Returns You have 30 calendar days to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
- Refunds Once we receive your item, we will inspect it and notify you that we have received your returned item.
- We will immediately notify you on the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your credit card (or original method of payment).
- You will receive the credit within a certain amount of days, depending on your card issuer's policies.
- Shipping - You will be responsible for paying for your own shipping costs for returning your item.
- Shipping costs are nonrefundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
- If you have any questions on how to return your item to us, contact us.